Warranty
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Aeon Matrix, Inc. may restrict this Limited Warranty service for the Product to the country where the Product or its authorized distributors originally sold the Product. Aeon Matrix, Inc. (“Aeon Matrix”) warrants the enclosed product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of two (2) years from the date of delivery following the original retail purchase by the end-user purchaser (the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, Aeon Matrix will, at its sole discretion, either (a) repair or replace the defective Product or any component thereof; or (b) accept the return of the Product and refund the money actually paid by the original retail purchaser for the Product. Repair or replacement may be made with a new or refurbished Product or components thereof, at Aeon Matrix’ sole discretion. If the Product or a component incorporated within it is no longer available, Aeon Matrix may replace the Product or component in question with a similar product or component of similar function, at Aeon Matrix’ sole discretion. This is your sole and exclusive remedy for Product covered under the limited warranty within the Warranty Period. Any Product or component thereof that has been repaired or replaced under the Limited Warranty shall remain covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired or replaced product, or (b) the remainder of the Warranty Period. This Limited Warranty is transferable from the original retail purchaser to subsequent owners or purchasers, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.
TOTAL SATISFACTION RETURN POLICY
If you are the original retail purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition within thirty (30) days of the original purchase and receive a full refund.
International customers are also covered by our return policy, but are responsible for the shipping costs. Unfortunately, we do not currently cover any generated shipping fees for international customers.
WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner of the Product must (a) notify Aeon Matrix of the intention to claim by visiting support.aeonmatrix.com during the Warranty Period and providing a reasonably adequate description of the alleged non-conformity of Product or its component(s), and (b) comply with Aeon Matrix’s return shipping instructions. Aeon Matrix shall have no warranty obligations with respect to a returned Product or component(s) thereof if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Aeon Matrix will bear all costs of return shipping to the owner and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all shipping costs.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively “Ineligible Products”): Products or their components marked as “sample” or sold “AS IS”; or Products or their components that have been subject to: (a) unauthorized modifications or alterations, tampering, unauthorized or improper maintenance or repairs; (b) handling, storage, installation, testing or use not in accordance with the User’s Guide or other instructions provided by Aeon Matrix; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; (e) Acts of God, including but not limited to lightning, flood, liquid contact, tornado, earthquake, hurricane, accident, or other external cause; (f) use with a third party component or product that does not meet the Products specifications; (g) cosmetic damage, including but not limited to scratches, dents and broken plastic on parts unless damage is due to defects in materials or workmanship of the Product; (h) defects caused by normal wear and tear or otherwise due to the normal aging of the Product; or (i) if any serial number has been removed or defaced from the Product. This Limited Warranty does not cover consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless damage is due to defects in materials or workmanship of the Product (even if such consumable parts are packaged or sold with the product).
Unauthorized use of the Product or software can impair the Product’s performance and may invalidate this Limited Warranty. This Limited Warranty does not apply to any hardware products or any software not provided or authorized by Aeon Matrix, even if packaged or sold with Aeon Matrix Product or Aeon Matrix hardware. Software distributed by or not by Aeon Matrix is not covered by this Limited. Aeon Matrix does not warrant that the operation of the Product will be uninterrupted or error-free.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEON MATRIX DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT AND ITS COMPONENTS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, AEON MATRIX LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND CONDITIONS OF THIS EXPRESS WARRANTY.
LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AEON MATRIX BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR INFORMATION OR LOST PROFITS ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT AND ITS COMPONENTS; AND AEON MATRIX’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT AND ITS COMPONENTS SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL RETAIL PURCHASER.
LIMITATION OF LIABILITY OF INFORMATION
THE AEON MATRIX ONLINE SERVICES (“SERVICES”) MAY PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR PRODUCT OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCT (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE “AS IS” AND “AS AVAILABLE”. AEON MATRIX DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL EFFECT YOUR TOTAL WATER CONSUMPTION OR CONDITION OF YOUR PLANTS AND GARDEN. AEON NOR DOES AEON MATRIX REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND AEON MATRIX DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING BUT NOT LIMITED TO YOUR VALVES OF ANY KIND, PUMPS, PUMPS RELAYS, IRRIGATION EMITTERS OF ANY KIND, WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION.
VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations set out above may not apply to you. The terms of this Limited Warranty will apply to the extent permitted by the applicable law.
GOVERNING LAW, JURISDICTION, AND DISPUTE RESOLUTION
This Limited Warranty and the purchase of the Product shall in all respects be construed, interpreted, and/or enforced in accordance with and governed by the laws of the State of California. Other than as set forth above, you knowingly and irrevocably waive the right to bring or maintain any action, claim or proceeding in any court of law arising out of or related to this Limited Warranty or the Product. You further irrevocably waive any right to a jury trial of any non-waived action, claim or proceeding.